Terms of Use

These Terms of Use apply to your access to iohoiiv.com and purchases made through the store. By browsing the site or submitting an order, you agree to use the site lawfully and provide accurate information.

Store information

We make reasonable efforts to keep product descriptions, prices, images, availability, and policy information current. Minor differences in color or appearance can occur because of lighting, display settings, or normal product variation. If an obvious error appears, we may contact you before processing the order.

Cosmetic product use

The gold mask is a cosmetic product. Use it only according to the product packaging. Product information is not medical advice and is not a promise to diagnose, treat, cure, or prevent a disease or medical condition. Stop use if irritation occurs and seek appropriate professional advice.

Orders and payment

An order is subject to product availability, address information, payment authorization, and confirmation. Prices, taxes where applicable, shipping charges, and available payment methods are shown before you submit payment. We may contact you if information is incomplete or an order cannot be fulfilled.

Shipping and delivery

Delivery estimates and shipping charges are provided at checkout when available. Customs, carrier delays, weather, and other events outside our control may affect delivery. See our Shipping Policy.

Returns and refunds

Returns and refunds are handled under our Return & Refund Policy. Nothing in these terms limits consumer rights that cannot be excluded under applicable law.

Site use and intellectual property

Do not misuse the site, interfere with its operation, attempt unauthorized access, submit harmful material, or use site content for commercial copying without permission. The iohoiiv™ name, product presentation, text, graphics, and other store materials may be protected by applicable intellectual-property laws.

Privacy and payment security

Our handling of personal information is described in the Privacy Policy. Payment guidance is provided in Payment & Security.

Operator contact

iohoiiv™ is owned and operated by Zhengzhou Zhike Energy Technology Co., Ltd., Room 1204, 12th Floor, Unit 2, Building 12, No. 6 Shangding Road, Zhengdong New District, Zhengzhou, Henan Province, China. Email: service@iohoiiv.com; phone: +86 15513487513.

Store Identity & Contact Details

Website: iohoiiv.com
Brand: iohoiiv™
Owner: Chen xi
Legal company: Zhengzhou Zhike Energy Technology Co., Ltd.
Business address: Room 1204, 12th Floor, Unit 2, Building 12, No. 6 Shangding Road, Zhengdong New District, Zhengzhou, Henan Province, China
Phone: +86 15513487513
Email: service@iohoiiv.com